IT Help Desk

Lansdale, PA

Posted: 01/16/2019 Industry: Other Area(s) Job Number: 6412

McGrath Systems has urgent need  for a IT Help Desk in Lansdale,  PA. This is a direct hire opportunity and currently open for day/night shift. 

Job Description:
  • Resolve customer service requests through  troubleshooting.
  • Perform tasks of Customer Support Representative as needed
  • Maintain knowledge of all products and troubleshooting procedures
  • Provide feedback on customer service tickets that remain unresolved

Job Requirements
  • IT Help Desk Experience
  • Reliable Transportation
  • Good verbal and written communication skills
  • Basic computer usage, network setting and software installation knowledge. 
  • Bilingual skill - highly desirable

For immediate consideration, please email your resume to

McGrath Systems is an Equal Opportunity Employer embraces diversity in the workplace

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