Call Center Supervisor
123 main Street Bensalem, PA 19020
McGrath Systems is now interviewing Call Center Supervisors/Trainers to work in the Bensalem, PA area. The ideal candidate will have previous supervisory experience in a call center environment and will have a current license in life, health, and accident insurance.
- Hire, monitor, and evaluate the performance of call center personnel
- Train agents and provide assistance when needed
- Track individual and team productivity
- Manage and motivate staff to meet performance goals
- Drive improvements in efficiency and overall service levels
- High School degree or GED
- Previous call center experience
- Current License in Accident / Health / Life Insurance
Call Nolan Evans at 215-278-8746 or email firstname.lastname@example.org
McGrath Systems is an Equal Opportunity Employer and embraces diversity in the workplace.