Call Center Supervisor

Bensalem, PA 19020

Posted: 08/28/2019 Industry: Other Area(s) Job Number: 6584

McGrath Systems is now interviewing Call Center Supervisors/Trainers to work in the Bensalem, PA area.  The ideal candidate will have previous supervisory experience in a call center environment and will have a current license in life, health, and accident insurance. 

Responsibilities:
  • Hire, monitor, and evaluate the performance of call center personnel
  • Train agents and provide assistance when needed
  • Track individual and team productivity
  • Manage and motivate staff to meet performance goals
  • Drive improvements in efficiency and overall service levels

 

Requirements:
  • High School degree or GED
  • Previous call center experience
  • Current License in Accident / Health / Life Insurance

 

Call Nolan Evans at 215-278-8746 or email nevans@mcgrathsystems.com

 

McGrath Systems is an Equal Opportunity Employer and embraces diversity in the workplace.

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