Technical Support Representative

Lansdale, PA

Posted: 09/19/2018 Industry: Other Area(s) Job Number: 6220

McGrath Systems has urgent need  for a Technical Support Representative  in Lansdale,  PA. 

Job Description:
  • Resolve customer service requests through  troubleshooting procedures
  • Perform tasks of Customer Support Representative as needed
  • Maintain knowledge of all products and troubleshooting procedures
  • Provide feedback on service tickets that remain unresolved at end of shift

Job Requirements
  • Problem Solving and Diagnostic Skills
  • Reliable Transportation
  • Good verbal and written communication skills
  • Basic computer technical proficiency, including typing skills

For immediate consideration, please email your resume to snazir@mcgrathsystems.com

 

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