IT Help Desk
McGrath Systems has urgent need for a IT Help Desk in Lansdale, PA. This is a direct hire opportunity and currently open for day/night shift.
- Resolve customer service requests through troubleshooting.
- Perform tasks of Customer Support Representative as needed
- Maintain knowledge of all products and troubleshooting procedures
- Provide feedback on customer service tickets that remain unresolved
- IT Help Desk Experience
- Reliable Transportation
- Good verbal and written communication skills
- Basic computer usage, network setting and software installation knowledge.
- Bilingual skill - highly desirable
For immediate consideration, please email your resume to email@example.com
McGrath Systems is an Equal Opportunity Employer embraces diversity in the workplace