Customer Service Manager - Overnight

Philadelphia, PA 19145

Posted: 05/22/2019 Industry: Other Area(s) Job Number: 6460

McGrath Systems is seeking a Customer Service Manager in Philadelphia PA to work night shift.  Excellent opportunity to join a great, growing, employee-oriented company. Experience of working as a Customer service in Production, Manufacturing or distribution required.

Job Description
  • Scheduling staff.
  • Ongoing training and education of staff.
  • Establish performance criteria for team and develop goals and objectives.
  • Work with CFO in developing incentive program for staff.
  • Work with General Manager providing periodic oversight of various operational departments.
  • Work with sales and operational managers to improve information flow and business process.
  • Report to senior management regarding status and direction of team.
  • Will be responsible for job functions being performed in the upstairs and downstairs location
  • Will supervise 2 Night Customer Service Managers


Job Requirements:
  • 10+ years of progressive management experience is needed.
  • A Bachelor’ s Degree is preferred.
  • Must be proficient with Microsoft Office Software (Word, Excel, and Outlook)
  • Team play attitude a must

For immediate consideration, please send your resume to along with your expected salary requirements.


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